If you live in Gretna, Virginia, and use a computer for work, school, or entertainment, chances are you’ve encountered technical issues at some point. Whether it’s a slow laptop, a cracked screen, or a virus infection, computer problems can be frustrating and disruptive. At CookieBytes, we specialize in diagnosing and fixing common computer issues quickly and efficiently. Here are the top five most common computer repairs we see in Gretna—and what you can do about them.
1. Slow Performance & Freezing
One of the most frequent complaints we hear is, “Why is my laptop so slow?” Over time, computers accumulate unnecessary files, outdated software, and even malware, all of which can cause sluggish performance.
Possible Causes:
- Too many background programs running
- Insufficient RAM or hard drive space
- Outdated software or operating system
- Malware or viruses
How We Fix It:
Our team will diagnose the issue, clean up unnecessary files, optimize your system, and upgrade your RAM or storage if needed.
2. Virus & Malware Removal
Cyber threats are more common than ever, and Gretna residents are not immune to them. Clicking on a suspicious link or downloading an infected file can lead to malware, spyware, or ransomware, putting your data at risk.
Signs of Infection:
- Pop-ups or unwanted ads
- Slow performance and crashes
- Unfamiliar programs or settings changes
- Loss of important files or ransom messages
How We Fix It:
We run deep scans to detect and remove viruses while protecting your data. We also install strong antivirus software to prevent future infections.
3. Cracked or Broken Laptop Screens
Accidents happen—whether you drop your laptop or close it with something on the keyboard. A cracked or broken screen makes your device nearly unusable.
Common Causes:
- Accidental drops or impact damage
- Pressure damage from heavy objects
- Faulty hinges causing screen stress
How We Fix It:
We offer professional screen replacement services with high-quality parts to restore your display.
4. Overheating & Fan Issues
If your laptop gets too hot to touch or suddenly shuts down, overheating could be the culprit. Dust buildup, a failing fan, or poor ventilation can cause your computer to overheat, leading to long-term damage.
Warning Signs:
- Loud fan noise or fan not running
- Frequent shutdowns or restarts
- Hot air coming from the vents
How We Fix It:
We clean internal components, replace faulty fans, and apply new thermal paste to keep your computer cool and running smoothly.
5. Hard Drive Failures & Data Recovery
Your hard drive stores all your important files, but when it starts failing, you may notice missing files, slow performance, or an inability to boot up.
Signs of a Failing Hard Drive:
- Clicking or grinding noises
- Blue screen errors
- Unrecognized or missing files
How We Fix It:
We can replace your hard drive and, in many cases, recover lost data. We also recommend upgrading to a solid-state drive (SSD) for better speed and reliability.
Need Computer Repair in Gretna, VA? We’re Here to Help!
If you’re experiencing any of these issues, don’t wait until it gets worse. At CookieBytes, we provide expert laptop repair, computer repair, and data recovery in Gretna, Virginia. Contact us today for a free diagnostic, and let’s get your device back in top shape!
