THE AIM OF COOKIEBYTES IS TO PROVIDE A LOW-COST ALTERNATIVE FOR TECHNICAL SUPPORT

We provide PC and Mac support for individuals and businesses. Our values including maintaining a Christian view in handling business practices. We are currently marketing with other local businesses in and around our field to provide the best resource network we can. With a combined 20 years of experience our staff will have no problem meeting your needs.

Want to learn more about us?
Speak with the founder via LinkedIn Below

SPEAK WITH OUR FOUNDER HERE
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SUPPORT REQUESTS

INDUSTRY LEADING IT SERVICES

CookieBytes PC repair services are designed with individuals as well as small to mid-size businesses in mind. Our technicians provide rapid and affordable computer repair services and IT Support with same day, weekend and evening appointments. We work with all our clients to ensure they have the right hardware and software to meet their needs.  Let us help you to get IT done.

CONSULTING SERVICES

We will come to your business and do a site survey so that we can assess what you have in place and make suggestions on how to improve and get you the most functionality to meet your needs. Looking to buy an IoT, smart device, or computer? We will help you to find exactly what you are looking for, bypassing all the push and shove of the floor salespeople.

CLOUD SERVICES

We offer a suite of cloud solutions to help make your workforce more flexible. Support including cloud based applications, file sharing, and backup solutions. If you have numerous mobile devices, you will want to consider some type of cloud support.

HOUSE CALLS

So, you might be wondering how you can take advantage of our services even though you need help for all of your personal devices, No problem! We come directly to you reducing overall cost. Give us a call today and we will take care of you.

REMOTE SUPPORT

On vacation and need support? We are still able to assist with remote support!

UNIVERSAL REMOTE SETUP

We will setup and walk you through using your new universal remote.

VIDEO TO DVD TRANSFER

We can transfer your personal home videos to DVD format.

MOBILE DEVICE SUPPORT

Have a new device? Want to know more about your devices you already own? Give us a call and we can help you out.

SOFTWARE TRAINING

We can help with training through Microsoft Office Products, Google applications, and a lot more. We can provide the training you need in a personal or class setting if multiple people are interested!

WIRELESS NETWORKING

Need assistance with your network? Stuck using the default passwords? We can help you set your network up to your liking all while maintaining security and functionality of your attached devices. 

MANAGED IT SERVICES

We provide a full suite of IT services for your business. Let us be your full time Mac and PC repair company without the high cost of having it in-house. Our techs will provide initial consulting and monitor your network and backups to identify problems before they occur and keep things running smoothly.

DIGITAL CAMERA SETUP & TRAINING

We can help you setup and install your digital camera software to your existing computer. We will cover all the basics you will need to know to use your new camera effectively. Training covers: transferring photos from your camera to your PC, basic photo editing, making a slideshow, and sharing photos with family and friends.

DATA BACKUP & RECOVERY

If you are having computer issues, such as trouble starting your computer, call us now so we can recover your data and files. We will come to your home or office and make a backup of your data before or after your machine crashes. We perform several data recovery methods in an attempt to recover your important data from failing hard drives.  If a data recovery requires a more in-depth process, we have a partnership with a data recovery technician that can take things to the next level.
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WHO IS COOKIEBYTES?

This company was founded by Nicholas Hess of Freeland, Michigan. Nicholas is a graduate of the Office Automation program at Michigan Career & Technical Institute (MCTI).

His experience includes working for a helpdesk in the Detroit area covering ten different companies.

Nicholas also worked Desk-side support for Beaumont and Ascension Health in Detroit.

After gaining experience working within these organizations, he started up a Mac and PC repair business that is now serving the Grand Prairie and surrounding areas.

Thus CookieBytes Technologies was born.

NEED HELP? WE ARE HERE FOR YOU!

CookieBytes Technologies – Is here in your time of need and frustration.

Please fill out our contact form or call us and we will be there to help you.

We take great pride in our service and ability to find a solution to your needs

We look forward to the opportunity to service you!

Need help? Call us today
24/7 at (810)-545-8344

CONTACT FORM





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